Smart recommendations

Online retailers are losing out because they can’t provide their customers with the kind of recommendations people would get in a physical shop. The lack of good quality product recommendations is one of the major reasons people don’t shop online.

A new generation of recommendations

Online retailers are losing out because they can’t provide their customers with the kind of recommendations people would get in a physical shop. The lack of good quality product recommendations is one of the major reasons people don’t shop online.

People want to be able to express their needs, wants, desires and constraints and get high quality personalized recommendations back. There are also a lot of products that up to now have not been sold very much online because they require a complex exchange of information, like consultative selling and B2B products.

Understanding and communicating with people online is complicated, however with ExpertMaker’s new Artificial Intelligence platform it is now easy for any company to offer their own smart recommendation solutions customized to their specific business needs.  

Recommendations

Any recommendation should be personalized to the needs, wants, desires and constraints of the user. It should be possible to explore and discover at the same time as a recommendation is made, similar to how we people do it. Solutions should be able to handle the nuances and complex conditions needed for quality results.

With advances in technology it is now possible to offer smart personalized recommendations that become almost human in its precision.

Expertmaker offers a complete AI platform to create new generation of online recommendations e.g.:

  • Humanlike recommendations
  • Smart discovery
  • Personalized advice

A complete product

The technology making this possible is Artificial Intelligence. It is a very powerful technology that can handle the volume, complexity and conflicts needed to take a complete grip on recommendations. Another benefit is that it can be trained by actual people which make all the difference when it comes to the end result and user experience. 

Expertmaker offers a complete platform for creating smart recommendations, including a state of the art AI toolkit, server and API’s. The product is very easy to work with and does not require any pre-knowledge about Artificial Intelligence. In fact not even coding skills is needed in most cases, the only knowledge you need is your own expertise in what you want to recommend to people.

The Expertmaker product suite offers a lot of new benefits:

  • Enables personalized high precision recommendations, advice and discovery
  • Easy to work with (no programming or technical knowledge required)
  • Solutions can be trained by people and experts
  • New better user experience possible

Features

The Expertmaker product suite offers very powerful technology for creating a new generation of online services. It offers a range of different AI technologies, all made into easy to use tools. The product also offers a lot of features and functions like data modeling and data mining to make it easy to continuously improve the solutions.

The Expertmaker product suite offers, very easy to use powerful tools for creating a new generation of online services:

  • Simple to use modeling tools
  • Text classification
  • Prediction
  • Optimization
  • Reasoning
  • Machine learning

Approach

Our approach is to offer simple to use AI tools in order to make it easy for anyone to build their own solution without any prior AI education. The only thing you need to master is your own area of knowledge - whether it is expertise in your products or any other domain. You simply model your knowledge area and train it on product and customer data, or other information sources. You can further use machine learning to continuously train your solution. You can also let several different kinds of AI cooperate to deliver even better results.

Knowledge modeling and training the solution may sound difficult but it is actually not very complicated at all. It is all about structuring what you know about a topic or product. The result is fantastic, you actually make your knowledge searchable.

The Expertmaker product suite offer very high flexibility:

  • The toolkit is easy to work with and can handle a very wide variety of problems
  • It can handle very complex challenges
  • It is easy to plug it into your various presentation layers, existing storefront, CMS etc